Support
A clear path to a human.
Insurf is in private pilot. Public visitors, pilot evaluators, and security reporters can use this page to find the right contact path while dedicated support operations mature.
Routing
Where requests go.
- Pilot access
- User access, account questions, and workflow issues are handled through the named pilot owner and founder support contact.
- Security report
- Send vulnerability reports, suspected incidents, or abuse notices to bryan@insurf.io.
- Privacy request
- Send deletion, access, or data-handling questions to bryan@insurf.io until dedicated aliases are published.
- Diligence
- Security questionnaires and evidence requests are shared through approved diligence channels.
Expectations
Support boundaries.
- Do not send PHI, credentials, payment data, or confidential third-party documents through public email unless your signed workflow instructs otherwise.
- Public demo output is for evaluation and should not be used for clinical, legal, coverage, or payment decisions.
- Customer-specific support commitments, response targets, and breach notices are governed by the signed agreement.